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Healthcare
Brisbane
Hire Medical Receptionists in Brisbane
A medical practice runs on more than clinical care, it runs on whoever's at the front desk managing it all. This page covers what medical receptionists do across Brisbane's medical and specialist practices, what the role pays, and how we keep professional, reliable receptionists matched to the practices that need them.
Brisbane & Surrounds
Temporary, Contract & Permanent
Front of House Role
High Demand Role
Request Staff
If you have medical or specialist reception experience, register with us and we’ll match you with active Brisbane opportunities that suit your background and availability.
ABOUT THIS ROLE
Medical receptionists manage the front-of-house operations of a medical or specialist practice, handling patient bookings, phone and email enquiries, billing and Medicare claims, and coordinating between patients, doctors and allied health staff.
The role requires genuine composure and discretion, receptionists often manage anxious or unwell patients while juggling a busy phone line and a full appointment book, all while handling sensitive personal health information correctly.
In Brisbane, medical receptionists work across general practice clinics, specialist medical practices, allied health clinics and diagnostic imaging providers. Demand is steady, and practices consistently value candidates who bring genuine medical software experience and a calm, professional manner under pressure.
Our recruitment guide on hiring administration and office support staff in Brisbane explains why good candidates are harder to find right now, and what separates a medical receptionist who keeps a practice running smoothly from one who creates bottlenecks at the front desk.
What We Screen For
Demonstrated Medical or Specialist Reception Experience
Candidates should have hands-on experience in a medical, specialist or allied health reception role, with familiarity with clinical scheduling and patient flow.
Proficiency with Practice Management Software
Confident use of practice management systems such as Best Practice, Medical Director or Genie is expected, along with the ability to learn practice-specific platforms quickly.
Medicare and Billing Knowledge
A sound working knowledge of Medicare billing, private health fund claims and general practice billing processes is highly valued.
Professional Phone Manner and Patient Care
Strong, clear communication skills are essential, including a calm, empathetic phone manner when managing anxious or unwell patients.
Confidentiality and Privacy Awareness
The role involves handling sensitive patient health information. Candidates need a genuine understanding of patient privacy obligations and discretion at all times.
Composure Under Pressure
Medical reception desks rarely have quiet moments. Candidates need to manage a full appointment book, a busy phone line and walk-in patients without losing composure.
Licenses and Tickets
- No specific licences required for most placements
- National Police Check. Often required
- Immunisation Compliance. Required per Queensland Health guidelines
- Experience with Best Practice, Medical Director or Genie. Highly regarded
Where We Place Medical Receptionists
Medical receptionist is one of the most consistently requested roles we fill across Brisbane's medical and specialist practices, since the position directly shapes the patient experience. We maintain active relationships with experienced medical receptionists across Brisbane and can move quickly when a vacancy arises.
Temporary Staffing
When you need reception coverage fast, whether for an unplanned absence, leave or a busy period, we move quickly to source and screen suitable candidates.
Contract Staffing
For fixed-term requirements or a trial period before committing long-term, we supply experienced medical receptionists on a contract basis with terms confirmed upfront.
Permanent Recruitment
For practices building a long-term front-of-house presence, we source and place permanent medical receptionists who bring the professionalism and reliability the role demands.
$58,000 – $75,000
per yearPay Rates for Medical Receptionists in Brisbane
Medical receptionist salaries in Brisbane typically range from $58,000 to $75,000 per year, depending on experience, practice type and billing complexity. General market averages sit between $65,000 and $71,000, with specialist medical receptionists in more complex practice settings reaching the higher end of the range, around $75,000.
Candidates with strong Medicare and billing knowledge, or experience in specialist or allied health practices, typically attract rates at the upper end. Temporary and contract placements are quoted separately based on assignment length and scope.
Core Industry
Healthcare and Medical Brisbane
Medical receptionists work across general practice, specialist medical and allied health clinics, providing the front-of-house presence that shapes a patient’s first experience of a practice.
