Customer Service Assistant | Coopers Plains

Make a Real Difference in a Customer-Focused Role

Join a supportive and close-knit team where your work genuinely impacts people’s lives. This is more than just a customer service role — it’s an opportunity to build a meaningful career helping customers access mobility solutions that improve their everyday living.

Why You’ll Love This Role

• Monday to Friday role – enjoy your weekends
• Supportive, collaborative team environment
• Work with a hands-on Manager who invests in your success
• Make a positive impact on customers’ lives daily
• Long-term career opportunity in a growing industry

About the Role

As a Customer Service Assistant, you’ll be at the centre of the customer experience. You’ll support enquiries, provide solutions and ensure every interaction leaves customers feeling valued and supported.

Working across phone and email channels, you’ll play a key role in maintaining high service standards while contributing to a safe and quality-driven environment.

Key Responsibilities

• Manage inbound calls and email enquiries professionally
• Assist customers in selecting suitable hire solutions
• Process orders accurately and efficiently
• Coordinate with internal teams and external stakeholders
• Support smooth daily operations within the team

What We’re Looking For

• Previous customer service experience (retail, hospitality or similar)
• Strong communication skills with a professional and friendly approach
• Customer-first mindset with empathy and attention to detail
• Confident using computer systems and learning new tools
• Reliable, proactive and team-oriented attitude

Apply Now

To apply for this role, submit your resume via our application form or email your CV to Simone at [email protected] for immediate consideration.