Customer Service Consultant
20 August 2025
THANK YOU FOR YOUR INTEREST IN THIS OPPORTUNTY, THIS POSITION IS NOW CLOSED. FOR FURTHER OPPORTUNITIES, PLEASE CONTACT OUR OFFICE ON 07 3899 6899.
Located at Coopers Plains
Are you looking for your next opportunity in a supportive, well-established business? Do you enjoy creating connections, delivering solutions, and working as part of a team that makes a real difference to customer’s lives?
If yes, then this could be the perfect role for you!
Join a market leading Healthcare Equipment Provider delivering life-enhancing solutions to an expanding consumer base. Based in Coopers Plains, you’ll be part of a friendly and professional team dedicated to providing exceptional service.
About the Role
You will be working in an office environment, assisting customers with enquiries via phone and email. Once trained, you’ll apply your growing product knowledge to provide solutions, process sales, and ensure every customer feels valued and supported.
You’ll also contribute to the smooth running of the Customer Service team ensuring safety standards, quality systems (ISO 9001:2015), and company policies are followed at all times.
What You’ll Do
- Provide professional, friendly, and prompt service to all internal and external customers
- Liaise with other departments to resolve customer queries quickly and effectively
- Participate in product and system training to develop your knowledge of the product range
- Accurately process sales documentation and use internal systems confidently
- Assist the team in achieving productivity and quality goals in line with company standards
- Uphold WHS practices, maintain a clean and tidy workstation, and follow company procedures
- Contribute to continuous improvement initiatives
What We’re Looking For
To be successful in this role, you will demonstrate:
- Previous customer service experience (retail, healthcare, hospitality, or similar)
- A positive, professional manner and strong communication skills
- A customer-first attitude with genuine empathy and care
- Good attention to detail and strong organisational skills
- Competent computer skills and the ability to learn new systems quickly
- Motivation to learn, grow, and build a rewarding career with us
How to Secure this Opportunity
If you are passionate about customer service and looking for your next long-term opportunity with a supportive team, we want to hear from you!
APPLY NOW for immediate consideration or email your resume to claudia@youngbrookrecruitment.com.au
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